More URS 2006 Reviews
As Mathias points out, there have been a couple of reviews of the Encyclopaedia Britannica Ultimate Reference Suite 2006 CD/DVD published recently–one at CNet and another at MacWorld.
While the URS is given fairly high marks, both reviews ding Britannica for splitting the different encyclopedias (”Encyclopedia Britannica”, “Student Library”, and “Elementary Library”) into different areas of the application (in screenshots, the three colored tabs across the top)–a complaint we’ve heard from user interface consultants as well. Oddly, this has been a feature of the design since 2003, but this is the first year we’ve heard significant complaints about that. In any event, we hear you. I’ve seen prototypes for the 2007 edition that attempt to address the problem in a couple of ways.
The CNet reivew is also a bit harsh on Britannica’s customer service, which suffered some system failures during the recent headquarters move–not that that justifies the problem CNet encountered, but it may help explain it. I’ve talked to the head of customer service personally and I guarantee you they are ready and willing to prove their mettle.
By the way: What is the correct product title? Is it “Encyclopaedia Britannica Ultimate Reference Suite 2006″ or “Britannica Ultimate Reference Suite 2006″
Your store link says “Britannica Ultimate Reference Suite 2006″ while amazon.com has only listed a “Encyclopedia Britannica 2006 Ultimate Reference Suite”
a) Is “Encyclopaedia” part of the product name?
b) Is there a preferred way for people with no ligature key on their keyboard (and no way to access the Character table) such as “ae” or “e” (*shudder*)?
c) Is the year name before or after the URS?
There has to be a corporate ID guru somewhere who has already given this answer…
Comment by Mathias Schindler — November 3, 2005 @ 4:51 pm